Last updated: 3-17-2025
Twinkle Beds (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.twinklebeds.com, the “Site”) and make a purchase from us.
1. Information We Collect
1.1. Device Information
Examples of Personal Information collected: IP address, browser version, time zone, cookies, visited pages, search terms, and interactions with the Site.
Purpose of collection: To optimize your experience and analyze site usage.
Source of collection: Collected automatically using cookies, log files, web beacons, and similar technologies.
Disclosure for a business purpose: Shared with analytics and service providers (e.g., Shopify, Google Analytics).
1.2. Order Information
Examples of Personal Information collected: Name, billing/shipping address, payment details, email, and phone number.
Purpose of collection: To process and fulfill orders, manage payments, prevent fraud, and provide customer service.
Source of collection: Collected directly from you.
Disclosure for a business purpose: Shared with third-party vendors like Shopify, shipping carriers (FedEx, UPS, USPS, DHL), and payment processors.
1.3. Customer Support and Preference Information
Examples of Personal Information collected: Sleep preferences, body type, pain-related conditions, mattress preferences.
Purpose of collection: To provide customer support, product recommendations, and conduct internal analytics to improve our products.
Source of collection: Provided voluntarily by you.
Disclosure for a business purpose: Shared internally and with contracted vendors as necessary.
1.4. Direct Mail Marketing Data
Our site uses a third-party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. We do not receive, store, sell, or share this information with any other company or service.
Opting Out: To opt out of receiving direct mail, you may:
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Email us at support@twinklebeds.com
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Call us at 1.800.221.3181
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Send a written request to 440 W 200 N Suite 3 Bountiful, UT 84010. Please allow 30 days for the request to take effect.
2. Sharing Your Personal Information
We only share your personal data with trusted third parties who provide essential services, such as payment processing, shipping, analytics, and marketing. Your information may also be shared to comply with legal obligations, enforce our terms, or protect our rights.
Third-party services we use:
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Shopify (for ecommerce and payment processing)
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Google Analytics (for website tracking and analytics)
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Shipping carriers (FedEx, UPS, USPS, DHL)
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Advertising platforms (Google, Facebook, Bing)
You can read more about their privacy policies here:
3. Advertising & Cookies
We use targeted advertising and remarketing services that track your online activity and show you relevant ads. You can opt out of personalized advertising using the links below:
3.1. Cookies and Tracking Technologies
A “cookie” is a small file stored on your device that allows websites, mobile apps, and advertisements to recognize your device. Cookies help us:
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Improve website functionality
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Remember user preferences
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Conduct analytics and marketing
By using this site, you agree to these activities, including information collected by our vendors. If you do not want cookies stored on your device, most browsers allow you to opt out of cookie-based tracking. For more details, visit Network Advertising Initiative.
4. Data Retention and Protection
We retain your personal data as long as necessary for business and legal purposes. If you request deletion, we will remove your data unless we are required to keep it for compliance purposes.
We implement industry-standard security measures to protect your data, including encryption, firewalls, and access controls. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you have certain privacy rights under applicable laws:
5.1. GDPR (For European Economic Area Residents)
You have the right to:
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Access your personal data
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Request correction or deletion
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Object to automated processing
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Request data portability
To exercise your rights, contact us at [support@twinklebeds.com]. Your data is processed in Ireland and may be transferred to the U.S. under compliance with GDPR regulations.
5.2. CCPA (For California Residents)
Under the California Consumer Privacy Act (CCPA), you have the right to:
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Request disclosure of collected personal data
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Request deletion of personal data
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Opt-out of data sales (we do not sell your data)
To make a request, contact us at support@twinklebeds.com.
6. Do Not Track Signals
Since there is no industry consensus on how to respond to “Do Not Track” signals, we do not alter our data collection practices based on such signals.
7. Updates to This Policy
We may update this policy from time to time to reflect changes in legal requirements or business operations. Any changes will take effect immediately upon posting to this page.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
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Email: support@twinklebeds.com
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Phone: 1.800.221.3181
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Mail: Twinkle Beds, Inc. 440 W 200 N Suite 3 Bountiful, UT 84010
If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority.
By using our Site, you acknowledge that you have read and understood this Privacy Policy.
Effective Date: 3-17-2025
